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Housekeeping Management

The Housekeeping Management course is aimed to those professionals that occupy the job of Executive Housekeeper, Housekeeper Assistant, Room Supervision or Room Division Management, either to experienced professionals or to the ones that have to carry it out because of promotion or new incorporations.

The aims are:

-That the participant can lead the area as well as possible.
-To acquire techniques that are up-dated and that are easy to apply to the operation of the area according to any typology, size and type of a hotel service.
- To obtain the best quality of service with the least human effort.

  Programme

I- Housekeeping Area.         

I-1-Housekeeper.      
I-1-1- Human Resources. Organization.

I-1-2-Working Regular Timetable of the Housekeeper.    

I-1-3- Cleanliness.     
I-1-4-Organization of the Rooms diary cleanliness.  
I-1-4-a-Chambermaid Service.          
I-1-4-b- Valet Service.           
I-1-4-c-Cleanliness Service of a Room.         
I-1-4-d-Cleanliness Service of a Bathroom.  
I-1-4-e- Preparation of the Report of the Room Chambermaids.      
I-1-4-f- Preparation of the Report of the Afternoon Shift Chambermaids to Turn Down.   
I-1-4-g- Discrepancies.          
I-1-4-h-Inspection of Rooms.
I-1-4-i-Blockade of Floor/Room.       
I-1-4-j-Maintenance Tasks.    
I-1-5- Rooms Deep Cleaning Planning.         
I-1-6- Room Annual Cleaning Tasks Planning.         
I-1-7-Cleanliness of Public Areas.     
I-1-8- Cleaning of the Service Areas.
I-1-9-Cleaning Products.        
I-1-10-Floor Offices.
           
I-2-Linen Area.         
I-2-1-Organization of Uniforms.       
I-2-1-a-Organization of the Handing over of uniforms.        
I-2-1-b-Identification of Uniforms.   
I-2-1-c-Dialy handing over of uniforms.       
I-2-1-d- Dry-cleaner’s Production.    
I-2-2-Linen.    
I-2-3- Stock List.
           
I-3-Lost & Found.     

I-4-Minibars. 
1-4-1-Control of items           
1-4-2-Consumption charges.  
1-4-3-Restock of Office Stocks.        

1-5-Production control and Costs.   
1-5-1-HR cost control.           
1-5-2-Cost Control of Cleaning Products and Elements.       
1-5-3-Cost Control in Rooms Equipments.    
1-5-4-Linen Cost Control.

1-6-Rubbish Collection.        

I-7-Closure.
  Duration | The course has 6 classes
  Coach | Lic. Leonel Menna
  Course´s Value | USD 155
 
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